Shipping policy

Shipping Policy

Thank you for shopping with us! Each order is carefully prepared and packaged to ensure your Book Nook arrives safely.

Order Processing
Orders are typically processed within 1–3 business days. Once your order has been shipped, you will receive a confirmation email with tracking information when available.

Estimated Delivery Times
Delivery times may vary depending on your location:

• United States & Canada: 5–12 business days
• International: 7–15 business days

Please note that these are estimated delivery times and may occasionally be affected by carrier delays, customs processing, weather, holidays, or other circumstances outside our control.

Tracking Your Order
Once tracking becomes available, you can use the tracking information provided in your shipping confirmation email to follow your package.

Incorrect Shipping Information
Please double-check your shipping address before completing your purchase. If you notice an error, contact us as soon as possible. Once an order has been processed or shipped, we cannot guarantee that the delivery address can be changed.

Lost, Missing, or Damaged Packages
If your package arrives damaged or you experience an issue with your delivery, please contact our customer support team with your order number and relevant photos, if applicable. We will review the situation and work with you toward an appropriate resolution.

International Orders & Customs
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. Unless otherwise stated at checkout, these charges are the responsibility of the customer.

Questions?
If you have any questions about your shipment, please contact our customer support team. We're happy to help.